№ 152 · Draft
Trade · HVAC
Location · Hurricane
Status · QA needed

HVAC

Dutton Air Care

Hurricane · Draft listed profile for the 435 Alliance register.

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Profile Draft

Dutton Air Care runs out of a shop on Industrial Drive in Hurricane and works the Washington County corridor — Hurricane, La Verkin, Toquerville, St. George, Washington, Santa Clara, Ivins. Cecil Dutton is the President and Laura Dutton is the Vice President; the BBB record gives the business a start date of February 2005, putting them about two decades in. The team listed on the About page is small and named — president, VP, an office manager, five HVAC techs, and an apprentice — which reads as a real working roster rather than a marketing flourish.

The service mix is broader than the typical residential AC shop. Alongside the expected heating and cooling repair and replacement work, they list geothermal system installation and central vacuum installation, and they market indoor air quality work as a standalone offering. That suggests at least one tech with the specialty training to do ground-loop and IAQ jobs, which most general HVAC outfits in the region don't touch. They appear on Carrier's residential dealer locator, which is a reasonable cross-confirmation that they're an authorized installer for at least one major equipment brand.

The BBB record carries a B- rating tied to one unanswered complaint, which is worth flagging without overweighting — for a twenty-year-old shop with steady review volume on Yelp and Facebook, it's a single blip rather than a pattern. Reviews skew local and specific, mentioning techs by name and describing the actual work done.

For a register covering Hurricane and the smaller Washington County towns, Dutton fits the profile cleanly: locally owned, husband-and-wife at the top of the org chart, two decades in business, broad enough service menu to handle most of what residential and light-commercial customers throw at them. The one thing the public materials don't pin down is a founding year on the website itself; the 2005 date comes from BBB.

Unresolved Questions

  • Confirm Utah DOPL license number and good standing.
  • Whether the geothermal work is still active or legacy.
  • Address history — when did they move from 373 W 500 S to the Industrial Drive shop?
  • Commercial / new-construction share of the work versus service-and-replace.

Sources For QA