Dutton Air Care was founded on February 2, 2005 — that’s the start date on the BBB record — and has run as a husband-and-wife operation under Cecil and Laura Dutton ever since. Cecil is President, Laura is Vice President, and the shop is on Industrial Drive in Hurricane, the small grid town between St. George and Zion that has spent the last twenty years quietly turning into the bedroom suburb everyone knew was coming.
A small named roster
The team listed on the About page is short and specific: president, vice president, an office manager, five HVAC techs, and an apprentice. That’s a real working roster rather than a marketing flourish — the kind of org chart a homeowner can actually map onto the people who show up at the house. Two decades into the business and the leadership is still the same two names; the apprentice is the kind of detail that suggests the trade is being passed forward in-house rather than hired in from a national jobs board.
A wider bench than the typical residential AC shop
The service mix is broader than most of the local field. Alongside the expected heating and cooling repair and replacement, Dutton lists geothermal system installation and central vacuum installation, and they market indoor air quality work as a standalone line. That suggests at least one tech with specialty training in ground-loop and IAQ jobs, which most general HVAC outfits in the region don’t carry. They appear on Carrier’s residential dealer locator, which is a reasonable cross-confirmation of authorized-installer status for at least one major equipment brand.
The BBB record carries a B- tied to one unanswered complaint. Worth flagging without overweighting — for a twenty-year-old shop with steady review volume on Yelp and Facebook, it’s a single blip rather than a pattern. Reviews skew local and specific, mentioning techs by name and describing the actual work performed.
For a register of the 435 covering Hurricane and the smaller Washington County towns, Dutton fits cleanly. Locally owned, husband-and-wife at the top of the org chart, two decades in business, broad enough on the bench to handle geothermal alongside straight AC swaps. The shop is in Hurricane, the work is in Hurricane and the corridor around it, and the names on the door have been there since 2005.
Sources
- https://www.duttonaircare.com/
- https://www.duttonaircare.com/about-us/
- https://www.bbb.org/us/ut/hurricane/profile/air-conditioning-contractor/dutton-air-care-1166-22227885
- https://www.yelp.com/biz/dutton-air-care-hurricane
- https://www.linkedin.com/in/cecil-dutton-23325327/
- https://www.facebook.com/DuttonAirCare/
- https://www.carrier.com/residential/en/us/dealers/ut/hurricane/373-west-500-south-9039300-loc